Privacy

We collect information regarding customers, to process and improve our services towards them. We do not sell, share or leak our customer database for any illegal purposes. Nutracart respects your privacy and would like to keep your trust intact.

Shipping Policy

Nutracart ships the ordered items if they are in-stock and if there is more demand for their product, they try to work out the shipment when the products will be available, i.e. as soon as possible.

Shipping Policies are applicable to

  • Carrier Service
  • Shipping Options
  • Payment Methods
  • Product Returns and Cancellations, etc.
  • Delays and Grievances

 

We work hard to make your online shopping experience as convenient as possible, but if you face any inconvenience or clearance problem, we make it our mission to resolve it quickly. You can call on +91 91 00 954983 or email us on care@nutracart.com with the tracking ID and order number to know the status of your order.

Address Error

If there is any error in the address which you have provided while placing your order, it cannot be changed once the order is shipped. Nutracart coordinates with courier service providers to resolve the issue; however, if you make an error in the shipping information on your order and if that order is rejected, lost or destroyed Nutracart will not issue or refund credit of any kind. In case the error can prompt the order back to Nutracart, then the return shipping cost will be deducted from the cost of the product and a credit note will be issued for the future purpose.

Violation of Laws

We strongly recommend you to get well acquainted with the sales rules, regulations and restrictions of your state. For any kind of order delays due to a violation of rules, restriction, laws of the state, Nutracart cannot be held responsible.

Customer Refusal

Any product or order if refused by the customer out of any genuine and authentic reason should be sent to Nutracart warehouse in a good resalable condition. Nutracart will then refund the cost of the product after deducting the shipping and handling costs and a credit note will be issued to the customer for future use.

Package Loss

It is very rare for a domestic order to be lost in the transportation, but sometimes it may happen. When your order is lost, please report all the details of location, courier selection, and history on Nutracart. We will take every possible step to help the matter to resolve as early as possible.

Payment Methods

  • Credit card (Master, Visa)
  • Debit card (Master, Visa)